🗓️ Last update: 04/11/2023
🕒 Reading time: 11 minutes
jackpot city casino
Jackpot City
Minimum deposit$10
Payout24 hours
Number of games+2000
Welcome bonus
100% up to $1600

Jackpot City Online Casino: Test + Experts’ Review 2024

With a name like Jackpot City, we already know we are in for a treat. This is our latest review from the experts at MySer-Gambling.  

With reviews tailored for players from the GCC Region, including countries like the UAE, Saudi Arabia, Qatar, Oman, Kuwait, and Bahrain, we deliver all the information that matters to players. In this Jackpot City Casino review, we cover important information such as bonuses, withdrawal speed, payment methods, available games, mobile gaming, customer support, and more.

As gamblers ourselves, we know what to look for and, as such, can recommend whether this one is worth checking out.

❎ Wageringx35
💸 Minimum Deposit$10
ℹ️ Payout24 hours
🎲 Online Games+2000
📱 Mobile VersionYes
🌎 Countries available+35 countries
💬 LanguagesEnglish and Arabic
📍 Creation Date1998
🏷️ LicenceMGA
📣 Customer SupportLive Chat, Email

Pros and Cons

  • Reliate and Fast Payouts
  • Low minimum deposit
  • Generous Welcome Package
  • Website navigation perfectible

Can you Play at Jackpot City Casino?

Every casino varies in terms of which countries they accept or not. For the most part, they are based on the legal status of gambling in that country, but not always.  

We have done the legwork in finding out whether Jackpot City accepts countries from the GCC Region or not. Here are our findings below.  

United Arab Emirates  Yes  
Saudi Arabia  Yes  
Qatar  Yes  
Oman  Yes  
Kuwait  Yes  
Bahrain  Yes  

What We Like About Jackpot City Casino

  • Arabic language option ;
  • Great customer support ;
  • Reliable payouts within promised time frame ;
  • 24/7 customer support, including live chat ;
  • Low minimum deposit ;
  • SSL encryption technology ;
  • Live casino gaming ;
  • Mobile friendly format optimized for all devices ;
  • Welcome bonus for new players ;
  • eCOGRA approved.

Our User Experience at Jackpot City

As gamblers ourselves, we take our casino reviews seriously. We always aim to provide honest and unbiased reviews that players can trust. The only way to do that is by registering for an account, making a deposit and claiming a welcome bonus, playing games, and cashing out. Going through the entire process, so you don’t have to.

Our experience at Jackpot City was decent. After receiving our bonus funds, we played Terminator 2 from Microgaming. We only managed a small win of $53 after meeting wagering requirements and had to wait a few days to receive our payment.

1st Deposit Bonus Jackpot City Casino

jackpot city casino
100% up to $1600
Free Spins

One of the main draws of any casino that sets one apart from the rest is the welcome bonus. This is why it is one of the most discussed topics when it comes to online gaming. A casino without a great incentive for new player registration is dropping the ball, in our opinion.  

The Jackpot City bonus offers new players an opportunity to cash in on bonus offers on not just their first deposit, but their first four deposits. The welcome package is a total of up to $1600 match on deposit. Here are the details below: 

  • Offer 1 – 100% up to $400 
  • Offer 2 – 100% up to $400 
  • Offer 3 – 100% up to $400 
  • Offer 4 – 100% up to $400 

New players who open an account have 7 days from the date their account was opened to claim the sign-on bonus. After this period is up, the bonus cannot be claimed any longer, so make sure you don’t miss the boat if you want to cash in on this offer. 

The Bonus amount must be played 70 times before it is transferred from the player’s Bonus Balance to Cash Balance. This is very high in comparison with other casinos where the playthrough requirement is typically 35x. However, Jackpot City gives players two months to play through these bonus funds before it is nulled.   

Casino Games at Jackpot City Casino

All of the casino games that gamblers love are available to play at Jackpot City Casino. But as any veteran player or industry veteran knows, there is something about slot games that is undeniably addictive.  

These games are the foundation of many top casinos. Players keep coming back for more of excitement, action, and straightforward gameplay. For players of all skill levels, these games are the ideal entertainment because they offer hours of enjoyment and the possibility to win large, including some jackpots.  

Play slots at Jackpot City Casino

Over 300 of the top online slots are available at Jackpot City. These games are created by Microgaming, the industry leader in software game development. Here, players will find premium online slots in every genre, from traditional reel games to progressive jackpot spinners.  

They have Mega Moolah and Wheel of Wishes, two games with incredible jackpot prizes, as well as classic 3-reel slots and modern 5 reel video slots. We are sure that fans of slots will appreciate the selection offered here.  

Other games available

Although we are die-hard fans of slot games, that’s not all we enjoy playing. We like a classic table game just as much as the next poker player. The selection of table games available at Jackpot City isn’t overwhelmingly extensive, but it is enough to satisfy anybody’s tastes.  

You can play a variety of games here, including European Roulette, Atlantic City Blackjack, High Speed Poker, and over 40 variations of blackjack, along with roulette, baccarat, and more.  

Let’s not forget that Live Casino gaming is available as well. So many gamblers love the immersive experience of this live dealer action that has them playing with other gamblers around the world.  

Sport betting available?

We know that many Arabic players love horse racing and other sporting events to bet on. It is one of the best gambling experiences. Many casinos have a focus on sportsbook for this reason and do a great job of providing for this niche.  

Unfortunately, Jackpot City does not have this in its gaming repertoire, but with so many other casinos out there that do, it is really not a loss.  

We think it is much more important to pick a focus and deliver a solid experience than try to do everything and deliver a mediocre experience. Read some of our other casino reviews to find a sports betting casino for you.  

Payment Methods

When considering all the parts of an online casino, banking is a top priority. This is important to many players, especially those in the GCC. These players should take this into account because illegal gambling laws that make discretion very important. Let’s see what Jackpot City has to offer.

How to Deposit Money at Jackpot City Casino?

Cash deposits are fairly simple and easy to make at Jackpot City. When signing up for an account here, you also have the option to make an initial deposit. Follow the instructions for deposit and make sure to claim and activate the first deposit bonus if you so desire. Minimum deposit is $10 at Jackpot City Casino.

Jackpot City offers safe and protected banking, but the selection of banking methods is fairly limited. They offer mostly traditional methods and no option for crypto, which is our top recommendation for safety and anonymity. The best alternative is to use prepaid options like Paysafecard. Other options include:

  • Instadebit
  • MuchBetter
  • eCheck
  • Apple Pay
  • Credit/debit cards

How to Withdraw Your Winnings at Jackpot City Casino?

Another important consideration is the withdrawal process. Most casinos have a similar process, but the differences are in the details, e.g. payout speed and banking methods. At Jackpot City, players create a withdrawal request from the banking or cashier tab. Maximum withdrawal in a 24-hour period is £10,000 or currency equivalent.

Then, the request is processed, which takes a bit of time. Before submitting the request, make sure you have satisfied all wagering conditions for any bonus earnings you are attempting to withdraw. Once the request has been processed, the funds will land in your account. The time it takes depends on the payment method selected.


Payout speed is a crucial factor when selecting an online casino. It is one of the qualities that players survey because it does significantly impact how enjoyable the overall gaming experience is. Nobody wants to wait weeks for their payment, it swiftly kills the buzz.

The payout times at Jackpot City casino are not the best. Other casinos have much better cashout speeds. Nevertheless, it could still be decent depending on your own personal taste and preference. What matters most is the consistency and reliability of payments.

  • E-wallets – 24 to 48 hours
  • Credit/debit cards – 2 to 6 days
  • Bank transfers – 3 to 7 days

Jackpot City Casino Mobile Version

These days, everything on the internet is going in the direction of mobile friendly. No longer are we content to be strapped to our PC for hours, we want to be on the go and still play our favorite games. The good thing is that many online casinos have picked up on this need and delivered a mobile friendly gaming.  

The Jackpot City casino mobile app is fully mobile and compatible with a variety of devices and operating systems, including Android and iPhone. With this app, players can access the best online slots, blackjack, roulette, video poker, and more whenever and wherever there is an internet connection.  

You can find the Jackpot City app on your preferred app store, or head over to their website to get a link to the download. It’s quick and easy to do.  

The app itself is decently designed and formatted for mobile play. Sometimes, we find that they can be glitchy. While Jackpot City’s app is not the most well-made casino app out there, we still managed to play our favorite games successfully.  

Customer Support

Customer support is probably the driest topic of them all but nonetheless, one of the most important. At crucial times, these are the people who make a difference between a poor gaming experience and a stellar one.  

The customer support team at Jackpot City Casino is available 24/7, every day of the week, including holidays. Support can be contacted via email or live chat and is offered in a variety of languages depending on who is available.  

For more immediate assistance, contact them via the live chat function, which can be accessed on either desktop or mobile devices straight from the website. When we used it to ask a question, we were met with an immediate response.  

The support representative was helpful and knowledgeable but not super friendly. This is no bother to us, what we are looking for in good customer support is responsiveness and effectiveness.  

For less urgent inquiries, contact them via email. It will take longer for a response, but sometimes it is more useful to go this route. 

Should You Register Right Now at Jackpot City ?

Jackpot City Casino is one of those that does not appeal to the eyes so readily. In other words, the design could be better. It looks a bit outdated and feels sluggish to navigate. With that being said, we are not one to judge a book by its cover.

What Jackpot City does have going for it are reliable payouts and an Arabic language option. The withdrawal process, on the other hand, is slower than other casinos and they don’t offer crypto. While we still received our payout within the time frame promised, we feel there are better casinos out there. 

Frequently Asked Questions – Jackpot City Casino

Is Jackpot City legit and safe to play with? 

Yes, Jackpot City is a legit casino that is licensed by the Malta Gaming Authority and eCOGRA certified. We like that they have been around since 1998, demonstrating their long-term staying power.  

What kind of games are available at Jackpot City Casino? 

Jackpot City has all the top gaming options like Slots, Poker, Roulette, Blackjack, and Live Casino. They also have some of the more niche games like Bingo and Keno. 


  • Mustapha

    Mustapha, former journalist turned content writer, expertly combines his writing prowess and gambling passion at MySer-Gambling.com. With keen insights and engaging storytelling, Mustapha delivers captivating content, elevating the online gambling experience for our readers.